Make transactions painless

CarouPay is a new in-app feature that allows buyers to pay using their credit and debit cards, or via DBS PayLah!

Learn how CarouPay works for buyers and sellers

CarouPay allows you to deal with greater convenience and assurance.

With just a few clicks, you can now confirm a deal and complete payment within Carousell, making it faster and safer to transact!

How It Works

CarouPay Protection: Receive your item as listed or get your money back.

Buy and sell with CarouPay for a greater peace of mind.

CarouPay Protection safeguards your order by holding funds until a transaction is successful. Never worry about losing mail or receiving an unexpected item again. Raise any issue via the Carousell Resolution Centre (CRC) and receive an exchange or refund.

Use CarouPay. Make Transactions Painless!

With just a few clicks, you can now confirm a deal and complete payment within Carousell, making it faster and safer to transact!


CarouPay unlocks 3 Key benefits for Sellers:

1. Convenience
Save precious time and deal online easily

2. Commitment
Get instant confirmation on your orders

3. Sell Faster
Reach out to more buyers with CarouPay

Enable CarouPay
When creating a new listing or editing an existing listing, scroll to “New Deal Option” and enable CarouPay! Choose your delivery methods, and voila you are done!

Accept & Dispatch
Accept the order request and prepare for dispatch! If the buyer has selected for tracked delivery, remember to enter the tracking code before dropping off the package.

Cashout Earnings!
Find “Wallet” in your profile details. Cash out the money from your Carousell Wallet to bank account or VISA debit card!

Why Buyers Love CarouPay

Shop Conveniently on Singapore’s Most Loved Classifieds
Buy from a wide range of new and preloved items that are unique and better-priced than anywhere else.

Enjoy greater assurance
CarouPay ensures accountability from buyers and sellers by holding the fund in trust until the transaction is complete.

We help you protect your money
Users who do not receive their item as described, or do not receive their tracked mail can raise an issue with the seller or escalate it to Carousell. Funds will be held by Carousell until a dispute is resolved.

Know where your item is
For orders fulfilled via SingPost’s SmartPacs and registered mail, a live delivery status will be available and updated in-app so both parties can track where the item is.

Learn More about Buying with CarouPay →